Mowgli Support
How can we help?
Get help with the Mowgli app, your account, a questionnaire or inquiry, or your organization’s Partner Portal.
Consumer and account support
Email themowgliapp@icloud.com. Include the email address on your Mowgli account, your device model, app version, and a brief description of the problem. Never send a password, verification code, complete payment-card number, or unnecessary sensitive information.
Account deletion and privacy
In the iPhone app, open Settings and select Delete Account. If you cannot access your account, email the support address above so we can verify your identity and help with the request. Read the full Privacy Policy for deletion and retention details.
Partner organization support
Authorized organization members can submit a tenant-scoped request from Settings → Contact Support in the Partner Portal.
Animal or personal emergencies
Mowgli is not an emergency service. Contact a local veterinarian, animal-control authority, shelter, or emergency service when immediate help is needed.